Privacy Policy | Reliance Solutions and Technology (T) Limited

Effective Date: September 2026

Reliance Solutions and Technology (T) Limited ("Reliance", "we", "our", or "us") respects the privacy of individuals and organisations that interact with our website, platforms, and services. This Privacy Policy explains what personal and commercial information we collect, how it is used, stored, and protected, and what rights apply in accordance with the laws of the United Republic of Tanzania, including the Personal Data Protection Act.

1. Data Controller

The data controller for information collected through this website is:

Legal Entity: Reliance Solutions and Technology (T) Limited
Registered Office: Dar es Salaam, Tanzania
Official Email: info@reliancesolutions.co.tz
Compliance Inquiries: compliance@reliancesolutions.co.tz

2. Information We Collect

We collect information you explicitly submit through our contact forms, quotation requests, supplier registration forms, and tender inquiries, including:

Identity & Contact Data: Full name, organisation name, position/title, official email address, and telephone number.
Commercial & Procurement Information: Project specifications, bills of quantities (BOQs), tender reference numbers, budget brackets, delivery schedules, and licensing requirements.
Uploaded Documents: Tender specifications, company profiles, manufacturer authorization letters, tax certificates, and CVs submitted for employment consideration.
Technical & Usage Data: IP address, browser type, device information, and anonymised analytics to maintain website stability and security.

3. Purpose and Lawful Basis for Processing

We process personal and commercial data strictly for legitimate operational purposes:

To evaluate procurement requirements, prepare technical quotations, and review tender opportunities.
To assess and onboard verified suppliers onto our sourcing registry.
To coordinate contract execution, logistics, delivery, commissioning, and warranty support.
To communicate regarding ongoing projects, service requests, and career applications.
To comply with regulatory, tax, and audit obligations under Tanzanian law.

4. Data Sharing and Safeguards

We do not sell, rent, or trade personal data. Information is shared only with verified delivery partners, approved equipment manufacturers, logistics carriers, and financing counterparties where strictly necessary for contract fulfillment and protected by confidentiality and non-circumvention commitments.

5. Data Retention

We retain submitted records only for as long as necessary to fulfill the operational purpose for which they were collected or to satisfy statutory accounting, legal, and audit requirements. Tender files and supplier records are maintained in secure project repositories with restricted access.

6. Your Rights

You have the right to request access to the personal data we hold about you, request rectification of inaccurate records, or request erasure subject to statutory record-retention requirements. To exercise these rights, contact compliance@reliancesolutions.co.tz.